AUDIT FINDINGS AND NON-CONFORMITIES
When the initial audit/evaluation has been completed, WHC will inform the applicant of its result. If Certification Requirements are fulfilled, the Scheme documents gathered will be handed to the WHC Certification Committee for review and approval. If throughout the audit the Auditor finds an error or unsatisfactory requirements exist, the client will be informed of those aspects in which the application is deemed non-compliant.
SURVEILLANCE, SHORT NOTICE AND UNANNOUNCED AUDITS
A Surveillance Audit is the ongoing periodic review of an organization’s quality management system. This audit takes place in-between certification and re-certification audit while Surprise Audits are unannounced audits. Surveillance and surprise visit frequency will be stipulated as either once or twice each year, but additional visits may be conducted at the discretion of WHC halal certification Scheme
It may be necessary for WHC to conduct audits of certificated clients at short notice to investigate complaints, or in response to changes, or as a follow-up on suspended clients. Under such circumstance WHC shall exercise additional care in the assignment of the audit team.
EVIDENCE COLLECTION AND LABORATORY TESTING
A member of WHC’s audit team or contracted laboratory qualified technician may collect/request relevant samples, photographs or other materials for the purpose of investigation. Laboratory testing may also be used to identify if any cross-contamination exists, and to confirm that any other agents/ingredients used are halal. The client has an option to use WHC’s preferred laboratory or alternatively select a laboratory of their choice which has been approved in writing by WHC.